445 Park Avenue, Suites A & C, Cary, Il 60013
FREQUENTLY ASKED QUESTIONS
How do I know if I need counseling/pyschotherapy?
Counseling sessions can help you to gain clarity on an issue, change old patterns, untangle complex personal issues, or embark on a journey of self-development. You may seek counseling as a result of a crisis, or you may be encouraged to seek counseling by a family member, friend, co-worker, or colleague.
What happens in a counseling session?
There is no typical counseling session. Your counselor will be highly trained in listening and reflecting, and provides a safe environment in which to explore your issues. With most types of therapy you are free to discuss what you wish, from everyday events, dilemmas, feelings, and thoughts to regrets, aspirations, memories, and dreams.
How long should I expect to be in counseling?
The length of your treatment will very much depend on your unique circumstances and needs, with six sessions often recommended and a review after that. Some individuals need to attend for only a few sessions while other may be involved in counseling for a several years.
Will my counseling sessions be confidential?
Absolutely. Infinite Options Counseling is committed to your privacy and will take all appropriate mesaures to ensure strict confidentiality. The exception would be if you were to pose a danger to yourself or others, in which case relevant parties would be notified.
Will my counselor be available for me in a crisis?
Your counselor will be available to you at your scheduled appointment only. In the event of a serious crisis, dial 911 immediately. If you are not in imminent danger, contact our office and one of our clinicians will be available to meet with you in our office within 24 hours.
Why do I have to pay for missed/cancelled therapy sessions?
In order to reserve a certain time slot just for you each week, there will be a cancellation policy that applies. Your therapist will share this cancellation policy with you at your first appointment. Any and all missed sessions outside of the agreed to terms will be charged at the full fee, including holidays, work commitments, illness, and other emergencies.
How can I pay for a therapy session?
For your convenience we accept cash, check, credit, and debit. You will be asked for payment before each session.
How long is each session?
That depends on who your insurance carrier is. Most insurance companies cover 50 minutes of individual psychotherapy per session.
What should I expect at my first appointment?
The first session of any counseling is an assessment session which lasts for about an hour. During this time, your therapist will ask you questions about you and your life. This information helps to make an initial assessment of your circumstances and the type of counseling best suited for your needs. Your therapist will need a copy of your drivers license and insurance card at this appointment as well.
Will my therapist give me advice and tell me what I should do?
Therapists are not there to give advice, tell you what to do, or judge you in any way. The aim of counseling is to help you come to your own decision(s). Only you know how you feel in any given situation. Your therapist may provide a summary of what they understand based on the conversation to help you form a plan of action.
Can I receive a text reminder for my appointment?
Yes! We will send out text and/or email reminders the day before your appointment (Friday for Monday appointments).